Meet us in less than 2 minutes.
More speed, more efficiency and more customization.
50%
Reduction in inventory and order update times.
2 weeks
Integration in Just 2 Weeks with your existing systems.
B2C
Custom Plugins for tax IDs validation.
B2B
Features including credit lines and personalized pricing.
How Does Tikray Work?
Features
Single User Interface
Manage the entire integration operation from a single platform. With Tikray, you have centralized access to all your connections, flows and configurations between your ecommerce and your ERP, allowing a clearer, more orderly and efficient management of your digital ecosystem.
Logs
View the complete history of synchronizations between platforms. Every event is logged so you can audit, detect inconsistencies and make decisions based on real data. Everything is traced, accessible and exportable in seconds.
Infrastructure
Tikray operates with Amazon Web Services such as RDS, VPC, API Gateway, CloudFront, WAF and more. This infrastructure allows us to offer high availability, scalability and advanced data protection, ensuring the performance of your operation.
Transformation
We adapt the data between your ERP and your ecommerce with flexible rules: we convert formats, map fields, enrich information, filter and standardize so that both systems understand each other without friction. Tikray adapts to you, not you to Tikray.
Why Choose Tikray?
Real-time reporting
Check at any time the status of transactions, consumption by type of operation and the performance of your integration. Our platform gives you total visibility so you can optimize your business in real time.
Notification in case of errors
Tikray automatically detects any failure or desynchronization and notifies you instantly. This way, you can act quickly and avoid impacts on sales, inventory or customer service. Proactivity from the heart of the integration.
Integration with third parties
Connect Tikray with complementary services such as Tax ID validation, electronic invoicing, payment methods or logistics solutions. We create custom integrations to meet your specific operational needs, both B2C and B2B.
Troubleshooting support
Our support team is available to help you from day one. From the Starter plan you have direct access to specialists who know your integration and can resolve issues without the need to upgrade your plan or pay additional fees.
Information security
We use AWS security components to protect your integration: web application firewall, token authentication, CORS restrictions, and throttling traffic control. Your data is secure and under control.
Continuous improvement
Tikray constantly evolves. All enhancements are delivered as part of your active license, without the need for new contracts. We move forward with you so that your integration grows with your business.
How can I start the integration of my ERP and VTEX?
Tikray's specialists are ready to understand your needs and implement the integration. You can schedule a meeting at your convenience to begin the process.
FAQs
How long does it take to integrate Tikray?
The standard integration between VTEX and your ERP is completed in just 2 weeks, thanks to our modular architecture and automated processes.
Can Tikray be used with the VTEX Legacy version?
Currently, Tikray is designed to work on VTEX IO, the modern VTEX environment. If you are using the Legacy version, we can evaluate a migration or partial integration plan.
Does Tikray have a support team?
Yes, we offer technical support included from the Starter plan, at no additional cost. In addition, our advanced plans include priority attention and dedicated technical staff.
Can I integrate more than one store or ERP?
Yes! Tikray allows multi-store and multi-system integrations, depending on your plan. Check our Business, Corporate or Custom options.